KPI Benchmarks for Hospital Teams: From Time Targets to Trendlines

Start with time-per-step baselines

Define expected time for each SOP step, then measure against real execution data captured by MedNAIS™ Monitor.

Define benchmark bands

• Set target, stretch, and minimum acceptable thresholds.
• Separate benchmarks for routine vs. complex cases.
• Review baselines quarterly to reflect reality.

Add variance thresholds

• Flag steps that exceed target time by a fixed percentage.
• Track variance across staff to identify coaching needs.
• Review trends weekly to see sustained improvements.

Make trendlines actionable

Pair dashboards with weekly huddles, define corrective actions, and track whether changes reduce variance over time.

Use KPIs for coaching, not punishment

Transparent KPIs improve training outcomes when combined with feedback and step-level guidance. Use the KPI templates as a starting point for coaching cycles.