Blog

Educate, Assist, Monitor efficiency — at length

Seven pieces about work that is done from written instructions: teaching a procedure, assisting somebody through it at the job, and reading what came back — including what the numbers do not mean and what the product does not do.

From a document to a procedure somebody can run
Practice2025-09-126 min read

From a document to a procedure somebody can run

What happens when you upload a PDF, what the model does with it, and why a person still has to read every line before anybody may perform it.

#procedure-authoring#document-upload#human-review#publishing#versioning#ai-drafting
Writing a step somebody can follow with their hands full
Practice2025-10-036 min read

Writing a step somebody can follow with their hands full

A step is read once, in bad light, by somebody halfway through something. What that means for wording, and what the five kinds of step in MedNAIS are for.

#step-design#instruction-writing#checklists#timed-steps#barcodes#human-factors
Procedures at the point of work: phone, tablet, watch
Practice2025-10-245 min read

Procedures at the point of work: phone, tablet, watch

What running a procedure on a device is actually like, what the watch can and cannot do, and what happens when there is no network.

#point-of-work#wearables#offline#apple-watch#wear-os#execution
What step timing data can tell you, and what it cannot
Records and analytics2025-11-147 min read

What step timing data can tell you, and what it cannot

Median and 90th-percentile time per step describe how work is done here. They are not targets, thresholds or grounds for a performance conversation, and MedNAIS has no feature that treats them as such.

#timing-data#median-and-p90#process-improvement#measurement-limits#bottlenecks#coaching
Execution records are evidence. They are not an audit
Records and analytics2025-12-086 min read

Execution records are evidence. They are not an audit

What MedNAIS records about a run, what that is genuinely good for in a quality file, and the four things it is not — including any certification we do not hold.

#execution-records#evidence#quality-management#csv-export#certification#limits
Rolling out digital procedures without losing the room
Operations2026-01-287 min read

Rolling out digital procedures without losing the room

A phased approach that starts with one procedure and one shift, and a note on the objection you will hear on day one and should take seriously.

#rollout#change-management#pilot#roles-and-invites#adoption#trust
The same problem outside the laboratory
Practice2026-03-116 min read

The same problem outside the laboratory

Why a tool built out of preanalytical laboratory work turned out to fit a production line, a warehouse and a building site — and why that is a claim about procedures, not about industries.

#manufacturing#logistics#construction#healthcare#positioning#procedures